Shipping and Transit Schedules

Shipping Schedule
Orders are processed from Sunday to Thursday until 1pm Hong Kong time and will be dropped off to our shipper the same day. It will be posted the following day.

Orders made Friday and Saturday Hong Kong Time will be dropped off to our shipper on Sunday and be posted the following day.

Any orders made during a holiday in Hong Kong will be dropped off to our shipper on the day after the holiday and it will be posted the following working day.

Tracking is only provided if you purchase tracking for just $3.

It might seem complicated at first but if you have any questions on when your order will be shipped, feel free to drop us a message and we'll let you know!

Shipping Cost (for Deveno.com orders) UPDATED!

International shipping is based on weight. The postal service charges by the gram but you will find that all our shipping rates are drastically lowered, with even lower combine shipping! Shipping cost will be shown after clicking "Proceed to checkout" and by clicking on the blue down arrow under your items.

Transit Times

Shipping times vary from country to country. International Parcel Post Air mail is very unpredictable.

* NEW *
Current shipping times are as follows:

For USA, Australia, Japan, and Korea, it usually takes 2-5 weeks.

For Canada and France, it takes up to 6 weeks.

For U.K., Italy, Spain, and Brazil, it usually takes 4-8 weeks due to very strict customs of your country.

For other areas and remote locations, it will take 4-8 weeks.

The above schedules are not guarantied and are based on our past customer's feedback. Weekends and holidays, customs, as well as other factors can delay shipments.

Countries that support full tracking
Countries that support full tracking is listed below with their respective tracking page. If your country is not listed and you purchased tracking, you may track your item until it departs Hong Kong at Hong Kong Postal.

BRAZIL
FRANCE
UNITED STATES
CANADA
SWITZERLAND
FINLAND
IRELAND
UNITED KINGDOM
SINGAPORE
NEW ZEALAND
SPAIN
MALTA
QATAR
PORTUGAL
MALAYSIA
UNITED ARAB EMIRATES
ISRAEL
BULGARIA
NOEWAY

Other Shipment Notes

We mark all packages as "Gift" with a value of $10-$15. Please allow 48-72 hours for tracking information to appear. Not all countries support tracking information but if you do not receive your package within the normal timeframe stated above, it is best to contact your local post office first.

Once we drop off the package, it is up to the post office to deliver your package, not us. We will not know why it is taking so long or where your package is since we do not have the package.

From what we know, the main reason packages gets delayed is because of customs inspections, especially with electronic items. They will usually want to check what it is and if they can collect taxes on it. So far, none of our items have ever been taxed but the delay is still there since customs have to inspect it.

People who purchased EMS (Express Mail Service) can track their packages at EMS.com.

All packages that has tracking needs to be signed in order to be delivered.